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Warranty Terms and Conditions
We offer 3 months Warranty on Engine and Gearbox on all manual transmission vehicles and engine only warranty for vehicles with automatic transmission sold for the full advertised price. Vehicles that have any amount of discount applied will have their warranty revoked, this does not affect the customer's statutory rights. The warranty covers the vehicle's main engine interior components such as: pistons, cylinder head, valves, crankshaft, camshaft and oil pan. Items not included are cylinder head gasket, clutch, flywheel and any other component not listed in the covered items section. Consequential loss is not covered under this warranty scheme. This warranty does not cover any type of fluid leaks ie oil leak, coolant leak, central hydraulic fluid leak, brake fluid leak, fuel leak. This warranty also does not cover smoking engines. This warranty serves the purpose to rectify vehicles that have broken down during the on-cover warranty period or miles driven. Vehicles over 14 years old or with mileage over 120k miles will be sold with no warranty and as seen unless stated otherwise in writing.
Part Exchange Vehicles
If we accept a vehicle in exchange, the buyer must report any problems he/she is aware of including whether the vehicle has any outstanding finance, whether the car has suffered any accidents regardless if it was registered on the insurance database or not and if the vehicle has mechanical or electrical malfunctions. If something is later found out that was not reported, the warranty on the vehicle the customer is purchasing will be invalidated.
Our Warranty Covers
ENGINE (INCLUDED)
Oil pump, Crankshaft, Big end bearings, Main bearings, Thrust bearings, Camshaft & camshaft followers, Tappet gear, Valves & Valve guides, Pistons, Gudgeon pins, Con Rods, Piston rings, cylinder head, Distributor drive, Oil seals, Gaskets.
GEARBOX (MANUAL ONLY): (INCLUDED)
All internal components including Main shaft, Lay gear, All gears, Syncro-hub assemblies, Baulk rings, Needle rollers, Bearings, Oil seals, Gaskets including complete mechanical coverage of internal failure to overdrive limits but excluding all external linkage.
DRIVE AXLE (NOT INCLUDED)
Internal components in all types of drive axle including Crown wheel and Pinion, Half shafts (internal bearings), Gaskets, Oil seals.
COOLING SYSTEM (NOT INCLUDED)
Water pump, Head Gasket, Thermostat & thermostat housing, Radiator.
ELECTRICS (NOT INCLUDED)
Starter motor, Dynamo/Alternator
CLUTCH (NOT INCLUDED)
Failure of the Clutch plate, Clutch cover & Thrust bearing but excluding oil contamination of the clutch plate.
Work to be carried out by the seller, or their appointed agents, and it is the responsibility of the Customer to get the vehicle to where they purchased it. We do not provide breakdown cover and therefore the customer is to arrange the recovery of the vehicle back to the garage.
The guarantee becomes void if it is found that any other outside persons or bodies have tampered in any way with the components covered under the terms of the guarantee. If any work or servicing is carried out with the terms of this guarantee the Customer must pay his/her proportion of the cost before the vehicle is released back to them.
This guarantee covers cars or light commercials only, In no event does the warranty cover any vehicle used for motor sports or trials, self drive hire, hackney carriages, or driving school cars.
Flex Cars provides Engine and Gearbox warranty for 1 to 3 months with a commencement date on the day of sale, warranty term will be noted on sales invoice. This warranty covers main internal parts of Engine and Gearbox as described below.
Any repair work covered by the warranty will be carried out in-house at Flex Cars. The maximum claim amount is 14% of the price of the vehicle purchased including parts and labour. Should any repair exceed this amount, the buyer must pay the excess amount.
Although, we are also happy in covering other important components listed above for a fraction of the cost. If sudden and unforeseen issues become apparent during the 1 to 3 months, we are happy to offer discount labour costs of repair for any of the above mentioned items that are NOT INCLUDED in the standard warranty.
Parts NOT covered on the warranty:
Vehicle with automatic transmission is not covered under warranty. Parts where maintenance and service are overdue according to manufacturers schedule ie Timing belt snaps on vehicle that does not have a timing belt replacement record or is due, will not be covered.
We would love to be able to cover everything on your vehicle. Unfortunately certain parts, such as serviceable items or those exposed to high wear and tear, aren't covered by our warranty. These are as follows:
Automatic transmissions ie DSG, Powershift, Dual clutch systems, CVT transmissions
ABS ring
ABS sensors
Air Suspension
Aerials
Airbag material and mechanism
All light units, bulbs, and bulb holders
All service components and items that require periodic replacement
All wiring, wiring looms, and harnesses
Any non-mechanical or non-electrical items
Amplifiers and speakers
Air-Con systems including compressor and lines, 'o' rings.
Bodywork chassis, glass, and plastics
Bolts, fixings, brackets, rods, hoses, and pipes
Brake linkage, frictional materials, brake , brake sensors, brake callipers, pads, drums, and discs
Burnt valves
Cambelt or camchain (rattling, tapping or broken)
Car telephone systems
Coolant hoses and pipes
CV boot/gaiter
DPF (Diesel Particulate Filter)
Driveshafts
Engine and gearbox mountings
EGR Valve (Exhaust Gas Recirculation)
Exhaust components
Exterior trim/interior trim
External damage of any kind
External gearbox linkage
Front and rear windscreen heater elements
Front and rear wiper linkage
Fuel tanks/lines, incorrect fuelling
Gaskets, oil seals, and oil leaks
Intercooler pipes and radiator
Keys and remote fobs, alarms, and immobilisers
Light units or bulbs of any kind
Manual handbrake and mechanism (all components)
Mirror glass & mirror units, if impact has caused damage to the motor unit
Oil supply & feed pipes
Propeller Shafts
Perished pulley dampers
Power-hood and sunroofs (except motors)
Road wheels and tyres
Radio systems
Rusted components
Seat belt webbing, buckles, and fixings
Shock Absorber
Towing Equipment
Turbocharger
TPMS (Tyre pressure monitoring system)
Damage caused by water ingress
Valve stem seals
Wheel bearing
All other components not listed in the 'What we cover' section
Please give us a call on 01793 377 222 or send an e-mail to sales@flexcars.co.uk to discuss and book your warranty service. We do not offer courtesy car or recovery to collect your car, so please organise your own transport whilst any warranty work is being carried out.
Warranty Terms and Conditions
We offer 3 months Warranty on Engine and Gearbox on all manual transmission vehicles and engine only warranty for vehicles with automatic transmission sold for the full advertised price. Vehicles that have any amount of discount applied will have their warranty revoked, this does not affect the customer's statutory rights. The warranty covers the vehicle's main engine interior components such as: pistons, cylinder head, valves, crankshaft, camshaft and oil pan. Items not included are cylinder head gasket, clutch, flywheel and any other component not listed in the covered items section. Consequential loss is not covered under this warranty scheme. This warranty does not cover any type of fluid leaks ie oil leak, coolant leak, central hydraulic fluid leak, brake fluid leak, fuel leak. This warranty also does not cover smoking engines. This warranty serves the purpose to rectify vehicles that have broken down during the on-cover warranty period or miles driven. Vehicles over 14 years old or with mileage over 120k miles will be sold with no warranty and as seen unless stated otherwise in writing.
Part Exchange Vehicles
If we accept a vehicle in exchange, the buyer must report any problems he/she is aware of including whether the vehicle has any outstanding finance, whether the car has suffered any accidents regardless if it was registered on the insurance database or not and if the vehicle has mechanical or electrical malfunctions. If something is later found out that was not reported, the warranty on the vehicle the customer is purchasing will be invalidated.
Our Warranty Covers
ENGINE (INCLUDED)
Oil pump, Crankshaft, Big end bearings, Main bearings, Thrust bearings, Camshaft & camshaft followers, Tappet gear, Valves & Valve guides, Pistons, Gudgeon pins, Con Rods, Piston rings, cylinder head, Distributor drive, Oil seals, Gaskets.
GEARBOX (MANUAL ONLY): (INCLUDED)
All internal components including Main shaft, Lay gear, All gears, Syncro-hub assemblies, Baulk rings, Needle rollers, Bearings, Oil seals, Gaskets including complete mechanical coverage of internal failure to overdrive limits but excluding all external linkage.
DRIVE AXLE (NOT INCLUDED)
Internal components in all types of drive axle including Crown wheel and Pinion, Half shafts (internal bearings), Gaskets, Oil seals.
COOLING SYSTEM (NOT INCLUDED)
Water pump, Head Gasket, Thermostat & thermostat housing, Radiator.
ELECTRICS (NOT INCLUDED)
Starter motor, Dynamo/Alternator
CLUTCH (NOT INCLUDED)
Failure of the Clutch plate, Clutch cover & Thrust bearing but excluding oil contamination of the clutch plate.
Work to be carried out by the seller, or their appointed agents, and it is the responsibility of the Customer to get the vehicle to where they purchased it. We do not provide breakdown cover and therefore the customer is to arrange the recovery of the vehicle back to the garage.
The guarantee becomes void if it is found that any other outside persons or bodies have tampered in any way with the components covered under the terms of the guarantee. If any work or servicing is carried out with the terms of this guarantee the Customer must pay his/her proportion of the cost before the vehicle is released back to them.
This guarantee covers cars or light commercials only, In no event does the warranty cover any vehicle used for motor sports or trials, self drive hire, hackney carriages, or driving school cars.
Flex Cars provides Engine and Gearbox warranty for 1 to 3 months with a commencement date on the day of sale, warranty term will be noted on sales invoice. This warranty covers main internal parts of Engine and Gearbox as described below.
Any repair work covered by the warranty will be carried out in-house at Flex Cars. The maximum claim amount is 14% of the price of the vehicle purchased including parts and labour. Should any repair exceed this amount, the buyer must pay the excess amount.
Although, we are also happy in covering other important components listed above for a fraction of the cost. If sudden and unforeseen issues become apparent during the 1 to 3 months, we are happy to offer discount labour costs of repair for any of the above mentioned items that are NOT INCLUDED in the standard warranty.
Parts NOT covered on the warranty:
Vehicle with automatic transmission is not covered under warranty. Parts where maintenance and service are overdue according to manufacturers schedule ie Timing belt snaps on vehicle that does not have a timing belt replacement record or is due, will not be covered.
We would love to be able to cover everything on your vehicle. Unfortunately certain parts, such as serviceable items or those exposed to high wear and tear, aren't covered by our warranty. These are as follows:
Automatic transmissions ie DSG, Powershift, Dual clutch systems, CVT transmissions
ABS ring
ABS sensors
Air Suspension
Aerials
Airbag material and mechanism
All light units, bulbs, and bulb holders
All service components and items that require periodic replacement
All wiring, wiring looms, and harnesses
Any non-mechanical or non-electrical items
Amplifiers and speakers
Air-Con systems including compressor and lines, 'o' rings.
Bodywork chassis, glass, and plastics
Bolts, fixings, brackets, rods, hoses, and pipes
Brake linkage, frictional materials, brake , brake sensors, brake callipers, pads, drums, and discs
Burnt valves
Cambelt or camchain (rattling, tapping or broken)
Car telephone systems
Coolant hoses and pipes
CV boot/gaiter
DPF (Diesel Particulate Filter)
Driveshafts
Engine and gearbox mountings
EGR Valve (Exhaust Gas Recirculation)
Exhaust components
Exterior trim/interior trim
External damage of any kind
External gearbox linkage
Front and rear windscreen heater elements
Front and rear wiper linkage
Fuel tanks/lines, incorrect fuelling
Gaskets, oil seals, and oil leaks
Intercooler pipes and radiator
Keys and remote fobs, alarms, and immobilisers
Light units or bulbs of any kind
Manual handbrake and mechanism (all components)
Mirror glass & mirror units, if impact has caused damage to the motor unit
Oil supply & feed pipes
Propeller Shafts
Perished pulley dampers
Power-hood and sunroofs (except motors)
Road wheels and tyres
Radio systems
Rusted components
Seat belt webbing, buckles, and fixings
Shock Absorber
Towing Equipment
Turbocharger
TPMS (Tyre pressure monitoring system)
Damage caused by water ingress
Valve stem seals
Wheel bearing
All other components not listed in the 'What we cover' section
Please give us a call on 01793 377 222 or send an e-mail to sales@flexcars.co.uk to discuss and book your warranty service. We do not offer courtesy car or recovery to collect your car, so please organise your own transport whilst any warranty work is being carried out.